This Privacy Policy explains how Print Perfection processes personal data when you use the website, send an inquiry, upload files, arrange a consultation, or place a print order.
Subject to applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, or ask for restriction of processing. You may also have the right to receive a copy of certain data in a portable format where the law provides for it.
To exercise a privacy right, provide enough information for us to identify the relevant records and assess the request. We may ask for additional details where needed to protect confidentiality and prevent unauthorized disclosure. If a request cannot be fully granted, we will explain the reason where the law requires it.
We keep personal data only for as long as needed to handle inquiries, manage orders, complete production, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymize it where appropriate.
The current version applies from the date it is published on the website. If changes are material, we will take reasonable steps to draw attention to them, and continued use of the site after an update means the revised policy will apply to future processing.
We may collect identification and contact details, order and inquiry content, uploaded image files, file specifications, consultation notes, payment-related records, collection arrangements, and technical data such as device and browser information. Where relevant, we also process communications sent to us and records of production status updates.
Data is received from website forms, file uploads, email correspondence, consultation appointments, payment interactions, and information created during file review, production, packaging, and collection. We may also obtain limited technical data automatically when the website is used.
Cookies may be necessary for the site to function, help remember preferences, or support limited analytics and performance review. Some cookies are session-based and expire when the browser is closed, while others remain on the device for a longer period unless removed.
You can manage or delete cookies through your browser settings and, where available, through any cookie controls presented on the site. Browser controls may limit certain features, including form handling, preference storage, or basic site functionality.
We use personal data to respond to inquiries, review uploaded files, assess resolution and profile suitability, discuss size and paper options, prepare quotes, manage test print and final approval steps, produce printed items, arrange protected packaging and collection, process payments, maintain records, send production status updates, and handle legal or security matters. We do not use customer artwork or files for unrelated purposes without a lawful basis.
We may share personal data with service providers that support website hosting, communication handling, file processing, payment processing, or other operational tasks. These parties are expected to use the data only for the services they provide to us and to protect it under appropriate confidentiality and security obligations.
We may disclose personal data to public authorities, courts, or other parties when required by law, when necessary to respond to lawful requests, or when needed to establish, exercise, or defend legal claims. We may also share information where disclosure is necessary to prevent fraud or address security issues.
When GDPR applies, we process personal data on a lawful basis such as performance of a contract, steps taken before entering into a contract, compliance with legal obligations, or our legitimate interests in operating and improving the studio. We limit processing to what is relevant for print inquiries, file handling, production, collection, and related administration.
Where GDPR applies, individuals may request access, rectification, erasure, restriction, portability, or objection, subject to legal limits and the context of the processing. If consent is used for a specific activity, it may be withdrawn for future processing without affecting prior lawful processing.
